Privacy Policy

Effective Date: 6/9/2025
Company Name: TruLight Chicago
Website: www.trulightchicago.com

TruLight Chicago (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Phone number
Email address
Property address
Any additional information you submit through our forms

This information is typically collected when you:

Submit a form on our website
Complete a Facebook or Instagram Lead Form
Request a free quote or consultation

How We Use Your Information

We use the information we collect to:

Contact you regarding your free lighting quote
Communicate about your project or service request
Provide customer support and follow-up
Send seasonal promotions, special offers, and company updates via email or text
Improve our services and marketing efforts

By submitting your information, you consent to being contacted by TruLight Chicago using the contact details you provide.

We use cookies and similar tracking technologies to enhance user experience, monitor website performance, and analyze usage patterns. These technologies may collect information such as IP address, browser type, and pages visited.

Facebook Lead Forms

When you submit your information through a Facebook or Instagram Lead Form:

Your contact details are securely transmitted to us
We use this information only to prepare your free quote and follow up on your request
You may also be added to our newsletter or promotional list for seasonal offers and updates

You can unsubscribe from marketing communications at any time.

SMS Communications

When you provide your phone number and opt in, TruLight Chicago may send you text messages related to your inquiry, quotes, scheduling, and customer support. Message frequency varies. Message and data rates may apply.

Non-Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Opt-In & Consent

By submitting a form on our website or Facebook/Instagram Lead Form and providing your phone number, you expressly consent to receive SMS messages from TruLight Chicago regarding your lighting quote, scheduling, project updates, and customer support.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at (630) 552-6331.

We do not use purchased lists. SMS consent is not shared with third parties or affiliates for marketing purposes.

You may opt out at any time by replying STOP. You may reply HELP for assistance. Consent to receive SMS messages is not a condition of purchase.

Marketing Communications

If you opt in, we may send you:

Promotional emails
Seasonal lighting offers
Special discounts or announcements

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Your information is only accessible to authorized personnel and trusted service providers used to operate our business.

Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers only as necessary to:

Operate our business
Communicate with customers
Deliver services you’ve requested

Your Privacy Rights

You may request to:

Access your personal information
Update or correct your information
Be removed from our marketing communications

To make a request, contact us using the information below.

Data Security

We implement and maintain reasonable security measures to protect your personal information:

Encryption of sensitive data in transit and at rest
Secure access controls and authentication mechanisms
Regular security assessments and updates
Employee training on data protection
Breach notification protocols in accordance with applicable laws
Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze site traffic and user behavior
Remember your preferences
Improve website functionality and user experience
Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact:

TruLight Chicago

Email: info@trulightchicago.com
Phone: (630) 552-6331

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.