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Effective Date: 6/9/2025
Company Name: TruLight Chicago
Website: www.trulightchicago.com

TruLight Chicago (“we,” “us,” or “our”) provides lighting installation and related services through our website, www.trulightchicago.com. These Terms and Conditions govern your access to and use of our website, services, and communications. By accessing our website or submitting information through our forms, you agree to be bound by these Terms and Conditions.

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Information We Collect

 

We may collect personal information that you voluntarily provide to us, including but not limited to:

 

• Name

• Phone number

• Email address

• Property address

• Any additional information you submit through our forms

 

This information is typically collected when you:

 

• Submit a form on our website

• Complete a Facebook or Instagram Lead Form

• Request a free quote or consultation

 

We may also collect limited technical data such as IP address, browser type, and website activity through cookies and similar tracking technologies to improve website performance and user experience.

 

 

How We Use Your Information

 

We use the information we collect to:

 

• Contact you regarding your lighting quote

• Communicate about your project or service request

• Provide customer support and follow-up

• Improve our services and marketing efforts

• Send promotional emails if you have opted in

 

By submitting your information, you consent to being contacted by TruLight Chicago using the contact details you provide.

 

 

Facebook & Instagram Lead Forms

 

When you submit your information through a Facebook or Instagram Lead Form:

 

• Your contact details are securely transmitted to us

• We use this information only to prepare your quote and follow up on your request

• You may separately opt in to receive promotional communications

 

You may unsubscribe from marketing communications at any time.

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SMS Messaging Terms

 

By opting in to receive SMS messages from TruLight Chicago, you agree to the following:

 

Program Description

We send SMS messages related to lighting quotes, scheduling, service updates, and customer support.

 

Message Frequency

 As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive various SMS messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Reply STOP to unsubscribe or HELP for assistance.

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Opt-Out Instructions

You can cancel the SMS service at any time. Just text "STOP" to the (630) 552-6331. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at (630) 552-6331 or info@trulightchicago.com.

Help Instructions

For assistance, reply HELP or contact us at (630) 552-6331.

 

Message & Data Rates Disclosure

Message and data rates may apply depending on your mobile carrier plan.

 

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

 

Age Restriction

You must be at least 18 years old to opt in to receive SMS communications from TruLight Chicago.

 

Privacy Policy

Your information will be handled in accordance with our Privacy Policy available at:

https://www.trulightchicago.com/privacy-policy​

 

Marketing Communications

 

If you opt in, we may send you:

 

• Promotional emails

• Seasonal lighting offers

• Company updates or announcements

 

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

 

 

Sharing Your Information

 

We do not sell or rent your personal information to third parties.

 

We may share information with trusted service providers only as necessary to:

 

• Operate our business

• Communicate with customers

• Deliver services you’ve requested

 

SMS opt-in data and consent will not be shared with third parties for marketing purposes.

 

 

How We Protect Your Information

 

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Your information is accessible only to authorized personnel and trusted service providers used to operate our business.

 

 

Your Privacy Rights

 

You may request to:

 

• Access your personal information

• Update or correct your information

• Be removed from our marketing communications

 

To make a request, contact us using the information below.

 

 

Contact Us

 

If you have any questions about this Privacy Policy or how your information is used, please contact:

 

TruLight Chicago

Email: info@trulightchicago.com

Phone: (630) 552-6331

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Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.